Frequently Asked Questions
Everything you need to know about our eco-friendly baby essentials and toys.
What materials are used in your baby clothing and toys?
We prioritize sustainability by using GOTS-certified organic cotton, bamboo fibers, and non-toxic, water-based dyes for our apparel. Our toys are crafted from FSC-certified wood and BPA-free silicone to ensure safety for your little ones and the planet.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery's progress.
What is your return policy for fashion items and toys?
We offer a 30-day return policy for unworn, unwashed clothing with original tags attached, and unopened toy sets. Please note that for hygiene reasons, certain items like teething accessories cannot be returned once the seal is broken.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout. Please be aware that customs duties may apply depending on your country's regulations.
How do I care for my organic cotton garments?
To maintain the quality and softness of our organic fabrics, we recommend machine washing on a cold, gentle cycle with eco-friendly detergent and tumble drying on low or line drying in the shade.
Are your toys safety tested?
Absolutely. Every toy at Curious Kidz undergoes rigorous safety testing and meets or exceeds ASTM and EN71 international toy safety standards to ensure a worry-free playtime experience.